Plan Managers – reasonable and necessary

Dear Plan Managers, Just as the NDIS needs to decide what is reasonable and necessary (R&N) based on EACH INDIVIDUAL's CIRCUMSTANCES, so too, must you decide what you will or won't claim. Your initial response to ANY AND EVERY claim that you have any inkling might not be R&N, MUST NOT be to say NO. Your initial and immediate response MUST be to ask, whether it's by phone or email or carrier pigeon, how the expense is disability related and…