10 Tips to De-escalate in Tricky Situations


May 2024

10 Tips to De-escalate in Tricky Situations

1. Stay Calm Yourself Keep cool and act like you know what to do. Tell yourself, "I can handle this," to help you stay calm. 2. Give the Person Space Keep a bit of distance, like half a step to a full step away. This makes the person feel less nervous. If you need to get closer, tell the person why so they don't get scared. 3. Be Kind and Don't Judge If the person acts or says things that…

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