Resource Kit Refund Policy
Refunds
When you pay for a resource kit, we send it out to you with PDF resources.
You can also come to our live session.
This means we do not give refunds if you can not come to the live session.
If you can not come to the live session, we will still send you the recording.
If you would rather wait for the next live session, please let us know.
We will try to help.
Missing the live session
If you miss the live Zoom, that is okay.
You will still get a recording and the resources.
Name changes
You can give your booking to someone else.
You must do this before the live session starts.
We need to update the booking with the name and email change.
Membership Refund Policy
Refunds
If you buy a membership and change your mind, you can ask for a full refund within 21 days.
We do not give refunds after 21 days, because you can see and use all the resources.
If you have a complaint, we will try to help.
Renewals
If your membership renews automatically and you want to cancel, you must tell us within 21 days of the renewal to get a full refund.